UX Designer

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Piktochart offers visa sponsorship

Piktochart will arrange the immigration paperwork required for the winning candidate and cover the associated costs.


  • Work closely with data scientists, UI/UX and project teams to offer insightful guidelines focused on user experience when building new features.
  • Act as the user-advocate during the development process, subjecting early-stage designs to usability testing or expert review, and offering implementation suggestions from a user-centered perspective and design thinking methodology.
  • Interview Piktochart users (via phone/Skype/face-to-face) to identify qualitative key aspects that create great user experiences for users.
  • Collect qualitative and quantitative data about user behavior through methods like targeted surveys.
  • Create an effective user flow and wireframes that solve problems faced by Piktochart users, and propose changes or new ideas to designers and developers.
  • Conduct usability tests to observe behavior towards the product.


  • You have at least 3 years of experience in the UX field.
  • You have a firm grasp of user-centered design and testing methodologies, subsystems, and usability and accessibility concerns.
  • You're creative in coming up with ways to collect data and proficient in analyzing the data that has been collected.
  • You can translate user findings into design suggestions without compromising the user experience.
  • You're proficient in conducting user interviews and utilizing usability testing platform, wireframe and prototyping tools such as Balsamiq and Invision.
  • You can clearly and effectively communicate design processes, ideas, and solutions to teams.
  • Passionate about all things UX and other areas of design and innovation, you can showcase your knowledge in the industry’s latest trends and technologies.
  • You're data-driven and make decisions based on methods of “Test, Build, Measure” and repeat.
  • You're an excellent communicator in speech and in writing.


  • Apply and let's discuss your salary and benefits package!
  • If you are relocating from abroad, we will arrange your working visa.
  • We offer a relocation package to help you settle in your new home.

Job description

The Piktochart team is looking for a talented user experience designer eager to explore many different approaches to solving user problems. By ensuring that the product logically flows from one step to the next, you have a knack for bringing product usability to the highest level. To do that, you will need relentless testing, researching and learning. The ideal candidate will thrive in a fast-paced and innovative development environment that requires strong problem-solving skills and independent self-direction.
Please note that this is a full-time role based in Penang, Malaysia, and we're not offering remote working options.

The company

Life at Piktochart

Our 15,000 sq ft office is equipped with a fully stocked pantry, 6 brainjuice rooms, foosball table, electronic dart and much more. We're a small company, but we provide great benefits: health insurance, a Macbook Air/Pro, lots of fun activities like laser tag, catered meals, annual retreats at exotic places (Seoul, Melbourne & Maldives), etc.

The Location

Penang, Malaysia

Moving to Malaysia

If you hold the passport of a visa-free country, you can start working in Malaysia within approximately 4 weeks after submitting your application. If you need a visa to enter Malaysia, the visa processing time will be added to that.