Journal des mises à jour de la plate-forme

Refreshed Updates Tab

We have refreshed the updated tab on the Jobbatical platform for better visibility, usability, and organization. You’ll find:

-> A refreshed UI that makes updates more readable;

-> New notes are highlighted upfront as soon as you open the Updates tab, making sure you don’t miss them; 

-> A new filter for important notes, so you can quickly view priority updates across all cases.

WhatsApp Notifications for Employers

We’re happy to introduce WhatsApp notifications for employers, helping you stay on top of important updates for your team in real-time.

Employers can now subscribe to WhatsApp notifications for:

-> Important Notes: Get instant updates whenever an important note is shared.
-> Unread Messages: Get a daily summary of unread messages.
-> Due/Overdue Tasks: Get a weekly summary of tasks that are due or overdue.

You can enable WhatsApp notifications through the Dashboard, Case Summary, Cases, and Settings pages. 

You just need two steps to connect:

Step 1: Add your mobile number

Step 2: Enter the verification code to confirm

Renewals Report: New Family Filter

We’ve added a new filter to the Renewals report that allows you to include or exclude family entries as needed, so you can focus on what’s relevant for your team. Email notifications about renewals have also been updated to reflect this change.

New Case Timeline 

We’re introducing an improved case timeline, ensuring better communication and alignment between employer users, employees, and agents. Here’s what you can expect:

-> Unified language across employees, agents, and HR for better alignment on case progress
-> Easy view of key milestones for quick insights
-> Clearer, easy-to-follow case updates for Employer users

Quickly generate an updated case timeline for any employee on the Dashboard page. You can also easily see the timeline by accessing Case Overview, Case Summary, and the Cases page. 

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Refreshed Employer Dashboard

We’ve given your main employer dashboard a new look!

The new design brings a cleaner layout and makes your most-used tools easier to access, for a smoother navigating experience. It also makes it easier for you to find and make use of new features.

-> Easier access to key tools: Your most-used widgets are now front and center, so they’re quicker to find.
-> Feedback widget: You’ll now find a feedback section at the bottom of the dashboard where you can share your thoughts with us.

WhatsApp Notifications for Employees

We're happy to announce that employees can now receive case updates directly on WhatsApp! This new feature enhances communication and keeps employees informed about their case progress.

To enable WhatsApp notifications, employees can follow these steps:

> Go to Settings > Notifications > General > Receive notifications on WhatsApp.
> Or, for renewal cases, access the WhatsApp widget on their dashboard.

A simple two-step verification process is required to activate the feature.

Renewals Compliance Report

The new Renewal Compliance Report makes it easier to manage permit renewals and ensure compliance across different regions.

Comprehensive Overview: Get a clear picture of compliance status by country or entity.

Renewal Breakdown: See upcoming renewals categorized as In-progress or Not-started.

Flexible Filtering: View summary data for individual countries or select multiple countries to filter the report.

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Easily spot Employees needing attention on the Employees Page

We've improved the Employee Status feature on your Employer page to help you easily identify employees who need attention due to missing or expiring Visa and Residence Permits. Visa due date is highlighted only if there is no Residence Permit date on the employee's profile.

This update simplifies compliance by clearly highlighting pending priority renewals.

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Inputs from HR tab

You can now find a new "Inputs from HR" tab under each employee case. The new tab clearly identifies the fields requiring employer input. This simplifies finding and filling out necessary information, making it easier and faster to complete your employee’s onboarding process.

Renewal Status filter on the Employees Page

A new “Renewal started” status has been added to the Employees page. Employer users can now filter all employees whose renewal is in progress.

Enhanced Entity Selection 

Our latest update makes it easier for employers to navigate different entities on the platform.
Here’s what you’ll experience:

‍- Effortless Entity Management: Easily identify your current organization at the top and switch between entities with a click. See case counts (Active/Draft/On Hold) for each entity in a dedicated list.

- Simplified Profile: Your profile information is now separate from the entity selection, for clearer navigation.

Overview Tab for Employers

We’ve released a new employer tab with a cleaner, more informative layout to help employers stay on top of relocations.

On the overview tab you can see:

- Activity Progress
- Employer tasks in progress
- Case Timeline
- Latest case updates

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Auto-fill for “Add Employee” flow

The "Add Employee" flow now features an auto-fill functionality to pre-populate form fields based on employers' previous entries. This feature automatically suggests data when you select a position, potentially filling up to 70% of the form.

- Position-based Auto-Fill: As you select a position (e.g., "Software Engineer") previously used for another case, relevant data will be automatically suggested in the new form.
- Previously Used Options: The nationality and position fields display past selections for quick and easy re-use.

Customizable Entries: All auto-filled data remains editable, allowing you to modify information as needed.

Dedicated Renewals Dashboard

Renewals Dashboard makes talent renewals seamless, saving you time and effort. Centralize the complete renewal process and guarantee a smooth, effective, and fully supported experience for your team.

With the new Renewals Dashboard, you can:

-Start new renewals with ease with pre-filled information
- Mark renewals as “not needed” in just two clicks
- Download customizable reports choosing entity, country, time period, or documents needed
- Use the Calendar View for a month-by-month breakdown
- Search for past, present, or future renewals to suit your needs
- Stay ahead of deadlines with highlighted upcoming renewals

Learn all the details on our blog.

Employers can now download a user report directly from the main dashboard on the Users page. The report includes the following data points for each user:

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- Employer's name
- Email address
-Roles
- Accessible countries
- Last login timestamp
- Entities they are associated with

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Homesearch for Employees

The new Homesearch feature provides a dedicated space for agents to share details and links to potential properties with employees seeking relocation assistance. Employees can easily choose their preferred properties and give feedback through a user-friendly interface.

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Additional features coming soon:

This initial version lays the foundation for future functionalities, and more features are planned to be rolled out soon.

Case Notes Tags

Employers can now tag notes as "Important" to highlight significant updates and milestones. These notes will then show with a badge, making them easier to spot and helping you easily identify critical updates or key information within your cases.

Follow your mobility story on the Wins page

Employers are now able to follow their successful mobility story on the Wins page.
This page allows you to explore successful cases, read talent feedback and know more about their relocation experience, learn how many hours and costs you've saved so far, and analyze ROI.

Save cases as drafts

Employers are now able to save their cases as drafts.
If you don’t have the full information for a case, you can click the “Save changes” button on the Add New Employee flow to save it as a draft. Whenever you are ready to complete the missing information, you can find the draft case under the “Pending draft cases with you” tab and submit your new case once you’ve filled all the required fields.

Mise à jour du tableau de bord des employeurs

Le tableau de bord de l'employeur mis à jour permet aux employeurs d'accéder rapidement à toutes les informations les plus pertinentes concernant leurs dossiers et leurs comptes.

Les employeurs peuvent désormais accéder facilement à des données importantes sur les dossiers, comme les dates de renouvellement, visualiser les tâches en suspens et les résumés des dossiers directement sur le tableau de bord, sans avoir à passer d'un onglet à l'autre.

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Mise à jour de la page d'ajout d'un employé

L'expérience d'ajout d'un employé mise à jour permet aux employeurs d'accéder à la FAQ pour chaque étape du processus d'ajout d'un employé et d'obtenir des conseils utiles sur des champs spécifiques, rationalisant ainsi le temps nécessaire à l'ajout d'un nouveau dossier d'employé. Après avoir ajouté un dossier, vous pourrez visualiser les étapes à venir ainsi que le délai estimé pour chacune d'entre elles, afin de ne jamais perdre de vue la progression du dossier.

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Chatbot Jobbatical

Avec le Chatbot Jobbatical, les employeurs peuvent :

- access the Jobbatical Assistant and get general or case-specific queries answered, such as case progress or start date, and solve repeat requests;
- get a platform overview and assistance with functionalities like case addition, notifications or user manager;
- access our knowledge database through the Help Center. 

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Le Smart Question Composer est désormais disponible pour les employeurs.

Cette fonction vous permet de gagner du temps en affichant les questions fréquemment posées relatives à différentes catégories - Vérification de réembauche, Informations sur le cas, Documents, FlexyPocket et Visa - dans n'importe quel fil de conversation.
Il vous suffit de sélectionner une catégorie, et notre système rassemblera automatiquement les informations sur le cas, fournissant un ensemble de questions auto-composées que vous pouvez utiliser d'un simple clic.

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Ajouter un cas d'employé - amélioration du flux

Aujourd'hui, nous présentons une mise à jour passionnante de notre plateforme - une fonction "Ajouter un nouveau dossier d'employé" brillante et améliorée. Il y a 5 nouvelles fonctionnalités différentes qui rendront l'ajout ou la mise à jour d'un cas encore plus facile, quels que soient vos besoins spécifiques.

Expérience intégrée pour tout type de dossier
Créez un nouveau dossier ou mettez à jour un dossier existant, ouvrez un dossier pour un employé ou un membre de sa famille, et choisissez entre la relocalisation ou le renouvellement.

Comparaison des forfaits
Explorez et comparez les différents forfaits les mieux adaptés à vos besoins.

Informations détaillées sur les prochaines étapes

Retrouvez toutes les étapes suivantes et les informations d'experts pour votre cas spécifique juste après l'avoir ajouté.

‍Instanthelp
Résoudre rapidement toute question grâce à un bouton d'aide intégré.

Retour d'information en un clic

Partagez vos commentaires en un seul clic lorsque vous estimez que l'expérience a besoin d'être améliorée.

Vous souhaitez connaître en un clin d'œil l'état d'avancement du dossier de votre employé ?

Le suivi de l'avancement d'un dossier est désormais plus simple grâce aux étapes du dossier. 

Les étapes du dossier vous donnent une vue d'ensemble des trois étapes du dossier et de leur calendrier : Visa, permis de séjour et permis de travail. Vous pouvez suivre le parcours de mobilité de votre employé à travers plusieurs statuts mis à jour automatiquement, et planifier en conséquence sans avoir besoin de mises à jour manuelles de la part de votre agent chargé du dossier.

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Improved Package View for Employers

The Employer platform now offers an enhanced package view to simplify your relocation planning.

This update includes a cleaner interface highlighting key information, new filters for easy browsing by service type, and help-tips to assist you in understanding the different types of service and support.

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